Terms of service
Terms of Service
Welcome to ZenCork. By accessing or using our website (https://zencorkbyronbay.com), you agree to the following terms and conditions. Please read them carefully.
1. Overview
ZenCork is an eco-conscious brand offering cork-based yoga mats and accessories. These Terms govern your use of our website and services. By placing an order or browsing the site, you agree to be bound by these terms.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this site. By using ZenCork, you confirm you meet this requirement.
3. Products & Pricing
All products are described as accurately as possible. However, due to the natural nature of cork, slight variations in color and texture may occur. Prices are subject to change without notice but will not affect confirmed orders.
4. Order Process
Once an order is placed, you’ll receive a confirmation email. We reserve the right to refuse or cancel orders for reasons including product unavailability, errors in pricing, or suspected fraud.
5. Shipping & Delivery
Shipping times are estimates and may vary due to factors outside our control. ZenCork is not liable for delays caused by couriers, customs, or unforeseen circumstances.
6. Returns & Refunds
Please refer to our Return & Refund Policy for information on eligibility and process. We do not accept change-of-mind returns, but we’ll always work with you to resolve product issues.
7. Intellectual Property
All content on this website, including logos, product imagery, and text, is the property of ZenCork and may not be reproduced, copied, or used without written permission.
8. Privacy
We respect your privacy. Please review our Privacy Policy to understand how your personal information is collected and used.
9. Limitation of Liability
ZenCork shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Products are used at your own risk.
10. Governing Law
These terms are governed by and construed under the laws of New South Wales, Australia. Any disputes will be handled in local courts accordingly.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Continued use of the site after changes constitutes acceptance of the new terms.
📩 Contact
Questions? Reach out to us at zencorkbyronbay@gmail.com.